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We take a look in to SugarCastle.com.au and give an honest review on their betting products and platform and detail why you should or shouldn't bet with them.

One of the newer betting websites in Australia is SugarCastle, recently joining the Australian betting landscape, and there looks to be good potential based on early signs with how they have set up the betting website.

Down below is a comprehensive review of SugarCastle and what they do well, what they can do better and why punters are gravitating towards them.

Why Are SugarCastle Popular?

Whilst there are no money back promotions, they have a couple of products that are appealing, starting with ‘Mystery Bet’ where they have odds of $2, $4 and $8 as a mystery bet for punters to potentially select. It’s different and something not seen with other bookies, so it’s something to be explored.

The Mobile App for SugarCastle has recently been launched and it goes pretty good from what I have seen. The app reflects the 1920’s design of the website, using the BetCloud layout to offer a good experience for both professional and recreational punters.

The verification process of the account can be quite frustrating but thankfully with SugarCastle, it is a very simple process that only takes a few moments. You only need to sign up to give your account the green tick and then you’re up and running, ready to bet.

Why We Like SugarCastle

If you are a punter that doesn’t need form and just purely wants to bet on races, SugarCastle is the perfect site. They don’t bombard you with info. They have the race field and prices. It’s a very easy and simple form of betting for a website and is very likeable.

With some of these new bookies, they have just fixed odds betting, but SugarCastle have tote betting for all Australian/New Zealand racing across all three codes, which is a separator from their new rivals, who have limited themselves with Fixed Odds betting, so having both options is certainly appealing for new customers.

Punters love to have options available to them when it comes to betting and SugarCastle have a stack of race meetings to be bet on, whether it be locally or overseas, whether it be Asia, Europe or the United States. Punters like to have options so having this available is a big tick for them.

Why We Don’t Like SugarCastle

The banking options are poor. They only have one option to deposit, likewise with withdrawing. Punters like to have options when it comes to putting money in and out. The fact they only have one is really disappointing and you’d hope with time that this side of things improves significantly otherwise customers will be looking elsewhere.

They don’t have live streaming for both racing and sport. Being able to bet and watch at the same website/app and not having to flick through from one to the other is a big advantage, so SugarCastle not having that is disappointing and that would be a factor as to why punters wouldn’t want to bet with them given how important that can be.

Understandable that they are relatively new in setting up, but there are zero promotions in terms of money back offers. The way the betting landscape is, promotions are king, and yes, the betting agency is new, it is something that needs to be seriously addressed asap if they want to get up and running, otherwise they may as well shut up shop.

6 Reasons To Bet With SugarCastle

1. Customer Service

Being a new bookie, having customer service is very much important, and with SugarCastle, they have live chat and email as customer service options, with the waiting time being pretty good relative to their newer rivals. And also, those who are with customer service know what they are talking about, whereas with other bookies, they have zero idea.

2. Mobile App

The Mobile App for SugarCastle has recently been launched and it goes pretty good from what I have seen. The app reflects the 1920’s design of the website, using the BetCloud layout to offer a good experience for both professional and recreational punters.

3. Responsible Gambling

You see with some of the big bookies, they “groom” punters to bet with them without really much care when it comes to responsible gambling. SugarCastle are very good at responsible gambling with a detailed section for punters who are struggling and need help. That is a big tick compared to not just their newer rivals but some of the leading corporate bookmakers.

4. Racing Markets

Whilst the overall side of things could improve with betting, the prices they put up are very competitive relative to their new rivals, not cuddling and not copy/pasting from the bigger betting agencies like TAB and Sportsbet.

5. Best Tote

With some of these new bookies, they have just fixed odds betting, but SugarCastle have tote betting for all Australian/New Zealand racing across all three codes, which is a separator from their new rivals, who have limited themselves with Fixed Odds betting, so having both options is certainly appealing for new customers.

6. Mystery Bet

Whilst there are no money back promotions, they have a couple of products that are appealing, starting with ‘Mystery Bet’ where they have odds of $2, $4 and $8 as a mystery bet for punters to potentially select. It’s different and something not seen with other bookies, so it’s something to be explored.

How can i bet with SugarCastle?

Betting with SugarCastle is fast and simple to do. Simply register at SugarCastle, make a deposit and you can be start betting. View our full list of Australia's Best Betting Sites here.

Should i bet with SugarCastle?

SugarCastle is one of the leading online bookmakers in Australia and we highly recommend them for all horse racing and sports betting. Their desktop site and mobile app make it simple to place a bet on any race or sporting event. View our full SugarCastle review here.

Do SugarCastle offer a sign-up bonus?

No. SugarCastle do not offer new customers a sign-up bonus. New legislation prevents bookmakers giving new customers incentives but that does not mean you should not bet with SugarCastle.

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